Shipping Policy
WHERE DO WE SHIP
We are shipping to the USA, EU, Canada, Russia, Hong Kong, Singapore, Japan, China, United Arab Emirates, Australia, and Saudi Arabia.
If you want to make an order from any other country, please let us know and we will try to do our best to ship items also in your country.
If you want to make an order from any other country, please let us know and we will try to do our best to ship items also in your country.
WHERE DO WE SHIP FROM
We ship from Turin, Italy, EU. Shipping carriers are FedEx and DHL Express.
We ship from Turin, Italy, EU. Shipping carriers are FedEx and DHL Express.
SHIPPING COSTS
Shipping is FREE for the USA and EU customers.
For other countries please check the shipping prices here (Shipping Costs) or at the checkout page. Shipping cost depends on product weight and delivery country.
For other countries please check the shipping prices here (Shipping Costs) or at the checkout page. Shipping cost depends on product weight and delivery country.
SHIPPING IN DIFFERENT PACKAGES
If you have a multi-item order, each item may be shipped from a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
DELIVERY TIME
Estimate delivery time is 3 to 6 working days. Orders are shipped out directly from Italy warehouse by DHL Express or by FedEx.
STUCK OR LOST IN THE MAIL
All of our orders are sent with insured shipping and handling. If an order, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. For more information, please see our refund and return policy.
CUSTOMS AND TAXES
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order.
Payment of these duties and taxes are your responsibility and will not be covered by us.
We are charging VAT's only for EU customers.